System Error

A system error has occurred.

If this problem persists - please notify your JIRA administrator of this problem.

If you are an administrator, please try submitting this problem via the Support Request Page

Else, please create a support issue on our support system at http://support.atlassian.com with the following information:

  1. a description of your problem
  2. cut & paste the error and system information found below
  3. attach the application server log file ( Could not find atlassian-jira.log in current working directory )

Cause:
org.apache.jasper.JasperException: java.util.ConcurrentModificationException

Stack Trace: [hide]

org.apache.jasper.JasperException: java.util.ConcurrentModificationException
	at org.apache.jasper.servlet.JspServletWrapper.handleJspException(JspServletWrapper.java:549)
	at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:470)
	at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:401)
	at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:345)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:725)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:291)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:721)
	at org.apache.catalina.core.ApplicationDispatcher.doInclude(ApplicationDispatcher.java:584)
	at org.apache.catalina.core.ApplicationDispatcher.include(ApplicationDispatcher.java:523)
	at org.apache.jasper.runtime.JspRuntimeLibrary.include(JspRuntimeLibrary.java:877)
	at org.apache.jsp.secure.views.issue.viewissue_jsp._jspService(viewissue_jsp.java:336)
	at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:725)
	at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:432)
	at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:401)
	at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:345)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:725)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:291)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:239)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:721)
	at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:466)
	at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:391)
	at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:318)
	at com.atlassian.jira.web.dispatcher.JiraServletDispatcher.service(JiraServletDispatcher.java:281)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:725)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:291)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:239)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:721)
	at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:466)
	at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:391)
	at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:318)
	at com.atlassian.jira.servlet.QuickLinkServlet.service(QuickLinkServlet.java:58)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:725)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:291)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:239)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.jira.web.filters.AccessLogFilter.doFilter(AccessLogFilter.java:73)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:239)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:119)
	at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:55)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:239)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:192)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:239)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.seraph.filter.TrustedApplicationsFilter.doFilter(TrustedApplicationsFilter.java:120)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:239)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:125)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:239)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.util.profiling.filters.ProfilingFilter.doFilter(ProfilingFilter.java:132)
	at com.atlassian.jira.web.filters.JIRAProfilingFilter.doFilter(JIRAProfilingFilter.java:16)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:239)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.jira.web.filters.ActionCleanupDelayFilter.doFilter(ActionCleanupDelayFilter.java:43)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:239)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.jira.web.filters.RequestCleanupFilter.doFilter(RequestCleanupFilter.java:50)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:239)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.johnson.filters.AbstractJohnsonFilter.doFilter(AbstractJohnsonFilter.java:72)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:239)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:350)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:239)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.gzipfilter.GzipFilter.doFilter(GzipFilter.java:75)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:239)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.core.filters.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:37)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:239)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.jira.appconsistency.db.DatabaseCompatibilityEnforcerFilter.doFilter(DatabaseCompatibilityEnforcerFilter.java:39)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:239)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:219)
	at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:106)
	at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:498)
	at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:142)
	at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:79)
	at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:610)
	at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:88)
	at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:537)
	at org.apache.coyote.ajp.AbstractAjpProcessor.process(AbstractAjpProcessor.java:827)
	at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:658)
	at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1580)
	at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.run(NioEndpoint.java:1537)
	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
	at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
	at java.lang.Thread.run(Thread.java:745)
Caused by: java.util.ConcurrentModificationException
	at java.util.ArrayList$Itr.checkForComodification(ArrayList.java:901)
	at java.util.ArrayList$Itr.next(ArrayList.java:851)
	at webwork.view.taglib.IteratorTag.doAfterBody(IteratorTag.java:119)
	at org.apache.jsp.includes.panels.issue.actions_jsp._jspx_meth_webwork_005fiterator_005f0(actions_jsp.java:362)
	at org.apache.jsp.includes.panels.issue.actions_jsp._jspService(actions_jsp.java:121)
	at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:725)
	at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:432)
	... 100 more

Referer URL: Unknown

Build Information:
Uptime: N/A
Edition: Standard
Version: 3.12.3
Build Number: 302
Atlassian Partner: null
Installation Type: EAR/WAR
Server ID: ATWI-I2W9-RZC3-72GJ

Server Information:
Application Server: Apache Tomcat/8.0.14 (Debian)
Servlet Version: 3.1

File Paths:
Location of entityengine.xml: file:/var/lib/tomcat8/webapps/jira/WEB-INF/classes/entityengine.xml
Location of atlassian-jira.log: Could not find atlassian-jira.log in current working directory

Memory Information:
Total Memory: 123 MB
Free Memory: 31 MB
Used Memory: 92 MB

System Information:
System Date: Tuesday, 19 Mar 2024
System Time: 02:29:52
Current Working Directory: /var/lib/tomcat8
Java Version: 1.8.0_92
Java Vendor: Oracle Corporation
JVM Version: 1.8
JVM Vendor: Oracle Corporation
JVM Implementation Version: 25.92-b14
Java Runtime: Java(TM) SE Runtime Environment
Java VM: Java HotSpot(TM) 64-Bit Server VM
User Name: tomcat8
User Timezone: Etc/UTC
User Locale: English (United States)
System Encoding: UTF-8
Operating System: Linux 4.14.0-really336-rh-20240112011633.xenU.x86_64
OS Architecture: amd64
Application Server Container:
Database type: mysql
Database JNDI address: java:comp/env/jdbc/JiraDS
Database URL: Hidden
Database version: 5.5.62-0+deb8u1
Database driver: MySQL Connector Java mysql-connector-java-5.1.39 ( Revision: 3289a357af6d09ecc1a10fd3c26e95183e5790ad )
External user management: OFF
Crowd integration: OFF

Language Info:
Installed languages: Chinese (China)
Chinese (Taiwan)
Czech (Czech Republic)
Danish (Denmark)
Dutch (Belgium)
English (UK)
French (France)
German (Germany)
German (Switzerland)
Hungarian (Hungary)
Italian (Italy)
Norwegian (Norway)
Polish (Poland)
Portuguese (Brazil)
Russian (Russia)
Slovak (Slovakia)
Spanish (Spain)
Turkish (Turkey)
Default language: English (United States) - System Default

Request Information:
- Request URL: http://jira.ubtools.com/jira/500page.jsp
- Scheme: http
- Server: jira.ubtools.com
- Port: 80
- URI: /jira/500page.jsp
- Context Path: /jira
- - Servlet Path: /500page.jsp
- - Path Info: null
- - Query String:

Request Attributes
- javax.servlet.forward.request_uri : /jira/browse/PSUP-119
- javax.servlet.forward.context_path : /jira
- javax.servlet.forward.servlet_path : /browse
- javax.servlet.forward.path_info : /PSUP-119
- webwork.valuestack.head : com.atlassian.jira.web.action.issue.ViewIssue@166dd6fc
- javax.servlet.error.status_code : 500
- com.atlassian.jira.web.filters.RequestCleanupFilter_already_filtered : true
- issue : PSUP-119
- fieldVisibility : com.atlassian.jira.web.bean.FieldVisibilityBean@225a7f41
- webwork.request_uri : /jira/secure/ViewIssue.jspa
- webwork.view_uri : /secure/views/issue/viewissue.jsp
- javax.servlet.error.message :
- javax.servlet.error.servlet_name : quicklink
- stringUtils : com.atlassian.core.util.StringUtils@1d0f2bd9
- com.atlassian.johnson.filters.JohnsonFilter_already_filtered : true
- __sitemesh__filterapplied : true
- webwork.result : Value stack =========== ===========
- permissionCheck : com.atlassian.jira.web.bean.PermissionCheckBean@79ab8af2
- gzipMimeTypes : text/html,text/javascript,text/css,text/plain,application/x-javascript,application/javascript
- atlassian.core.seraph.original.url : /browse/PSUP-119
- jira.webwork.cleanup : false
- com.atlassian.gzipfilter.GzipFilter_already_filtered : true
- jira.webwork.generic.dispatcher : webwork.dispatcher.GenericDispatcher@189790d
- loginfilter.already.filtered : true
- javax.servlet.error.request_uri : /jira/browse/PSUP-119
- com.atlassian.jira.web.filters.ActionCleanupDelayFilter : true
- os_securityfilter_already_filtered : true
- javax.servlet.error.exception : org.apache.jasper.JasperException: org.apache.jasper.JasperException: java.util.ConcurrentModificationException

Request Logging
0 log statements generated by this request:

Listeners
 - Issue Cache Listener (com.atlassian.jira.event.listeners.cache.IssueCacheListener)
 - Issue Index Listener (com.atlassian.jira.event.listeners.search.IssueIndexListener)
 - Mail Listener (com.atlassian.jira.event.listeners.mail.MailListener)

Services
 - Backup Service (com.atlassian.jira.service.services.export.ExportService)
   - Delay: 14400 minutes
 - Create issues from POP - AKB (com.atlassian.jira.service.services.pop.PopService)
   - Delay: 1 minutes
 - Create issues from POP - ALLIANZ (com.atlassian.jira.service.services.pop.PopService)
   - Delay: 1 minutes
 - Create issues from POP - ASSAN (com.atlassian.jira.service.services.pop.PopService)
   - Delay: 1 minutes
 - Create issues from POP - ATLASJET (com.atlassian.jira.service.services.pop.PopService)
   - Delay: 1 minutes
 - Create issues from POP - BANKASYA (com.atlassian.jira.service.services.pop.PopService)
   - Delay: 1 minutes
 - Create issues from POP - CAMIS (com.atlassian.jira.service.services.pop.PopService)
   - Delay: 1 minutes
 - Create issues from POP - ERSTE (com.atlassian.jira.service.services.pop.PopService)
   - Delay: 1 minutes
 - Create issues from POP - ETS (com.atlassian.jira.service.services.pop.PopService)
   - Delay: 1 minutes
 - Create issues from POP - GEDIK (com.atlassian.jira.service.services.pop.PopService)
   - Delay: 1 minutes
 - Create issues from POP - INTEGRAL (com.atlassian.jira.service.services.pop.PopService)
   - Delay: 1 minutes
 - Create issues from POP - MARBAS (com.atlassian.jira.service.services.pop.PopService)
   - Delay: 1 minutes
 - Create issues from POP - NUROL (com.atlassian.jira.service.services.pop.PopService)
   - Delay: 1 minutes
 - Create issues from POP - RAY (com.atlassian.jira.service.services.pop.PopService)
   - Delay: 1 minutes
 - Create issues from POP - SANKO (com.atlassian.jira.service.services.pop.PopService)
   - Delay: 1 minutes
 - Create issues from POP - SHELL (com.atlassian.jira.service.services.pop.PopService)
   - Delay: 1 minutes
 - Create issues from POP - TERA (com.atlassian.jira.service.services.pop.PopService)
   - Delay: 1 minutes
 - Create issues from POP - TTNET (com.atlassian.jira.service.services.pop.PopService)
   - Delay: 1 minutes
 - Create issues from POP - TURKCELL (com.atlassian.jira.service.services.pop.PopService)
   - Delay: 1 minutes
 - Create issues from POP - YKY (com.atlassian.jira.service.services.pop.PopService)
   - Delay: 1 minutes
 - Mail Queue Service (com.atlassian.jira.service.services.mail.MailQueueService)
   - Delay: 1 minutes
 - WER (com.atlassian.jira.service.services.pop.PopService)
   - Delay: 1 minutes

Plugins
 - Admin Menu Sections 1.0 - Plugin by Atlassian Software Systems
   - Enabled
 - Browse Project Operations Sections 1.0 - Plugin by Atlassian Software Systems
   - Enabled
 - Content Link Resolvers Plugin 1.0 - Plugin by Atlassian Software Systems Pty Ltd
   - Enabled
 - Custom Field Types & Searchers 1.0 - Plugin by Atlassian Software Systems
   - Enabled
 - FishEye Plugin 1.3 - Plugin by Atlassian Software Systems
   - Enabled
 - Issue Operations Plugin 1.0 - Plugin by Atlassian Software Systems
   - Enabled
 - Issue Tab Panels Plugin 1.0 - Plugin by Atlassian Software Systems
   - Enabled
 - Issue Views Plugin 1.0 - Plugin by Atlassian Software Systems
   - Enabled
 - JIRA Footer 1.0 - Plugin by Atlassian Software Systems
   - Enabled
 - Portlets Plugin 1.0 - Plugin by Atlassian Software Systems
   - Enabled
 - Preset Filters Sections 1.0 - Plugin by Atlassian Software Systems
   - Enabled
 - Project Panels Plugin 1.0 - Plugin by Atlassian Software Systems
   - Enabled
 - Project Role Actors Plugin 1.0 - Plugin by Atlassian Software Systems
   - Enabled
 - RPC JIRA Plugin 3.11 - Plugin by Atlassian Software Systems Pty Ltd
   - Enabled
 - Renderer Component Factories Plugin 1.0 - Plugin by Atlassian Software Systems Pty Ltd
   - Enabled
 - Renderer Plugin 1.0 - Plugin by Atlassian Software Systems
   - Enabled
 - Reports Plugin 1.0 - Plugin by Atlassian Software Systems
   - Enabled
 - Top Navigation Bar 1.0 - Plugin by Atlassian Software Systems
   - Enabled
 - User Navigation Bar Sections 1.0 - Plugin by Atlassian Software Systems
   - Enabled
 - User Profile Links 1.0 - Plugin by Atlassian Software Systems
   - Enabled
 - View Project Operations Sections 1.0 - Plugin by Atlassian Software Systems
   - Enabled
 - Web Resources Plugin 1.0 - Plugin by Atlassian Software Systems Pty Ltd
   - Enabled
 - Webwork Plugin 1.0 - Plugin by Atlassian Software Systems
   - Enabled
 - Wiki Renderer Macros Plugin 1.0 - Plugin by Atlassian Software Systems
   - Enabled
 - Workflow Plugin 1.0 - Plugin by Atlassian Software Systems
   - Enabled