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[QA-50] PRVF-5410 : Check of common NTP Time Server failed, PRVF-5416 : Query of NTP daemon failed on all nodes Created: 13/May/11 Updated: 13/May/11 |
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| Status: | Closed |
| Project: | Questions & Answers |
| Fix Version/s: | None |
| Type: | Oracle - Operating System | Priority: | Major |
| Reporter: | ubTools Support | Assignee: | ubTools Support |
| Resolution: | Answered | Votes: | 0 |
| Product Version: | CVU 11g |
| Operating System: | Solaris |
| Operating System Version: | 10 |
| Host Name: | . |
| Database Name: | . |
| Description |
|
Errors:
The customer encountered the following errors in CVU: ./cluvfy stage -pre crsinst -n detrac1,detrac2 -verbose ..... NTP common Time Server Check started... PRVF-5410 : Check of common NTP Time Server failed PRVF-5416 : Query of NTP daemon failed on all nodes Result: Clock synchronization check using Network Time Protocol(NTP) failed ..... NTP: # ntpq -p
remote refid st t when poll reach delay offset disp
==============================================================================
*<REMOVED> LOCAL(0) <REMOVED>
#
Same on both nodes. CVU log: .....
[978@detrac1] [main] [ 2011-05-13 17:09:51.490 EEST ] [TaskNTP.getTimeServerInfo:838] Output from NTP query command on node detrac1 is =
remote refid st t when poll reach delay offset disp
==============================================================================
*<REMOVED> LOCAL(0) <REMOVED>
[978@detrac1] [main] [ 2011-05-13 17:09:51.492 EEST ] [TaskNTP.getTimeServerInfo:864] Parsing of NTP query output line FAILED. Line=
*<REMOVED> LOCAL(0) <REMOVED>
[978@detrac1] [main] [ 2011-05-13 17:09:51.492 EEST ] [TaskNTP.getTimeServerInfo:880] NTP query on node detrac1 did NOT produce valid output.
[978@detrac1] [main] [ 2011-05-13 17:09:51.492 EEST ] [TaskNTP.getTimeServerInfo:838] Output from NTP query command on node detrac2 is =
remote refid st t when poll reach delay offset disp
==============================================================================
*<REMOVED> LOCAL(0) <REMOVED>
[978@detrac1] [main] [ 2011-05-13 17:09:51.493 EEST ] [TaskNTP.getTimeServerInfo:864] Parsing of NTP query output line FAILED. Line=
*<REMOVED> LOCAL(0) <REMOVED>
[978@detrac1] [main] [ 2011-05-13 17:09:51.494 EEST ] [TaskNTP.getTimeServerInfo:880] NTP query on node detrac2 did NOT produce valid output.
.....
Ref: $CVU_HOME/cv/log/cvutrace.log.0 |
| Comments |
| Comment by ubTools Support [ 13/May/11 05:47 PM ] |
|
Action: The Network Administrator set an IP to refid for NTP. NTP: # ntpq -p
remote refid st t when poll reach delay offset disp
==============================================================================
*<REMOVED> 72.14.188.52 <REMOVED>
#
CVU Log: .....
[967@detrac1] [main] [ 2011-05-13 19:21:19.426 EEST ] [TaskNTP.getTimeServerInfo:838] Output from NTP query command on node detrac1 is =
remote refid st t when poll reach delay offset disp
==============================================================================
*<REMOVED> 72.14.188.52 <REMOVED>
[967@detrac1] [main] [ 2011-05-13 19:21:19.433 EEST ] [TimeServerNode.addDataToNode:66] TimeServerNode:addDataToNode():Parsing line:
*<REMOVED> 72.14.188.52 <REMOVED>
[967@detrac1] [main] [ 2011-05-13 19:21:19.434 EEST ] [TimeServerNode.addDataToNode:79] Parsed Value[0]=<REMOVED>
[967@detrac1] [main] [ 2011-05-13 19:21:19.434 EEST ] [TimeServerNode.addDataToNode:79] Parsed Value[1]=72.14.188.52
[967@detrac1] [main] [ 2011-05-13 19:21:19.434 EEST ] [TimeServerNode.addDataToNode:79] Parsed Value[2]=<REMOVED>
[967@detrac1] [main] [ 2011-05-13 19:21:19.435 EEST ] [TimeServerNode.addDataToNode:79] Parsed Value[3]=<REMOVED>
[967@detrac1] [main] [ 2011-05-13 19:21:19.435 EEST ] [TimeServerNode.addDataToNode:79] Parsed Value[4]=<REMOVED>
[967@detrac1] [main] [ 2011-05-13 19:21:19.436 EEST ] [TimeServerNode.addDataToNode:79] Parsed Value[5]=<REMOVED>
[967@detrac1] [main] [ 2011-05-13 19:21:19.436 EEST ] [TimeServerNode.addDataToNode:79] Parsed Value[6]=<REMOVED>
[967@detrac1] [main] [ 2011-05-13 19:21:19.437 EEST ] [TimeServerNode.addDataToNode:79] Parsed Value[7]=<REMOVED>
[967@detrac1] [main] [ 2011-05-13 19:21:19.437 EEST ] [TimeServerNode.addDataToNode:79] Parsed Value[8]=<REMOVED>
[967@detrac1] [main] [ 2011-05-13 19:21:19.438 EEST ] [TimeServerNode.addDataToNode:79] Parsed Value[9]=<REMOVED>
[967@detrac1] [main] [ 2011-05-13 19:21:19.438 EEST ] [TaskNTP.getTimeServerInfo:838] Output from NTP query command on node detrac2 is =
remote refid st t when poll reach delay offset disp
==============================================================================
*<REMOVED> 72.14.188.52 <REMOVED>
[967@detrac1] [main] [ 2011-05-13 19:21:19.439 EEST ] [TimeServerNode.addDataToNode:66] TimeServerNode:addDataToNode():Parsing line:
*<REMOVED> 72.14.188.52 <REMOVED>
[967@detrac1] [main] [ 2011-05-13 19:21:19.440 EEST ] [TimeServerNode.addDataToNode:79] Parsed Value[0]=<REMOVED>
[967@detrac1] [main] [ 2011-05-13 19:21:19.440 EEST ] [TimeServerNode.addDataToNode:79] Parsed Value[1]=72.14.188.52
[967@detrac1] [main] [ 2011-05-13 19:21:19.441 EEST ] [TimeServerNode.addDataToNode:79] Parsed Value[2]=<REMOVED>
[967@detrac1] [main] [ 2011-05-13 19:21:19.441 EEST ] [TimeServerNode.addDataToNode:79] Parsed Value[3]=<REMOVED>
[967@detrac1] [main] [ 2011-05-13 19:21:19.441 EEST ] [TimeServerNode.addDataToNode:79] Parsed Value[4]=<REMOVED>
[967@detrac1] [main] [ 2011-05-13 19:21:19.442 EEST ] [TimeServerNode.addDataToNode:79] Parsed Value[5]=<REMOVED>
[967@detrac1] [main] [ 2011-05-13 19:21:19.442 EEST ] [TimeServerNode.addDataToNode:79] Parsed Value[6]=<REMOVED>
[967@detrac1] [main] [ 2011-05-13 19:21:19.443 EEST ] [TimeServerNode.addDataToNode:79] Parsed Value[7]=<REMOVED>
[967@detrac1] [main] [ 2011-05-13 19:21:19.443 EEST ] [TimeServerNode.addDataToNode:79] Parsed Value[8]=<REMOVED>
[967@detrac1] [main] [ 2011-05-13 19:21:19.444 EEST ] [TimeServerNode.addDataToNode:79] Parsed Value[9]=<REMOVED>
[967@detrac1] [main] [ 2011-05-13 19:21:19.444 EEST ] [TaskNTP.doTimeServerCheck:736] tsId=72.14.188.52; tServer
.....
CVU could parse ntpq output. CVU Output: ..... NTP common Time Server Check started... NTP Time Server "72.14.188.52" is common to all nodes on which the NTP daemon is running Check of common NTP Time Server passed Clock time offset check from NTP Time Server started... Checking on nodes "[detrac1, detrac2]"... Check: Clock time offset from NTP Time Server Time Server: 72.14.188.52 Time Offset Limit: 1000.0 msecs Node Name Time Offset Status ------------ ------------------------ ------------------------ detrac1 -2.332 passed detrac2 -2.842 passed Time Server "72.14.188.52" has time offsets that are within permissible limits for nodes "[detrac1, detrac2]". Clock time offset check passed Result: Clock synchronization check using Network Time Protocol(NTP) passed ..... |
| Comment by ubTools Support [ 13/May/11 06:04 PM ] |
|
Solution:
The Network Administrator set an IP to refid for NTP. |