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[PSUP-125] I am trying to installl ubtools and I am Getting the error describe in page , when I go to homepage to get the evaluation key I see: you dont have access.. Created: 22/Oct/08 Updated: 13/Nov/08 |
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| Status: | Closed |
| Project: | PUBLIC_SUPPORT |
| Fix Version/s: | None |
| Type: | ubTools - License Request | Priority: | Major |
| Reporter: | Marcel Rosa | Assignee: | ubTools Support |
| Resolution: | Customer Timeout | Votes: | 0 |
| Product: | itrprof SQL Analyzer |
| Description |
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I'd like the license key for evaluation of ubtools , I put LICENSE_KEY=EVALUATION , try to run the analyzer and get the error about license, in the doc I see to go to homepage and get the license , but when I chick in the homepage and go to the bottom I see other message: You do not have the roles required to access this portlet. |
| Comments |
| Comment by ubTools Support [ 23/Oct/08 07:36 AM ] |
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Hello Marcel,
There are 2 different accounts at ubTools.com as defined at http://www.ubtools.com/web/public/about/news/new_ubtools_accounts Since you could create this issue, you had created a Support Account. To generate license keys or use ubTools Web Package as online, you need to create Portal Account. For un-logged in users, there is "Sign In" link at the top of every pages. Click it and create a portal account. Then, log in. After log in, you will be get permission to generate license keys or run ubTools Web Package as online. Let me know if you encounter a problem. regards... |
| Comment by ubTools Support [ 28/Oct/08 09:03 AM ] |
| could you generate a license ? |
| Comment by ubTools Support [ 13/Nov/08 09:56 AM ] |
| Closing with "Customer Timeout" status. |
